Notice of Privacy

Feel Grow Monterrey S.A. of C.V. (trade name: Feelgrow) with address at Dr. Jose Ma. Coss 1027 Sur, Centro, Monterrey, Nuevo Leon, C.P.64000, is responsible for the use and protection of your personal data, and in this regard we inform you the following:

Privacy Department

To respond to any request regarding the exercise of your ARCO rights, for the revocation of the consent that you have granted us of the processing of your personal data, to limit the use or disclosure of your data, or about the purposes for the processing of your personal data , we put at your disposal our Privacy Department in the following means of contact:

Privacy Department
Phone: 8183450103

In order to communicate with you, we need the following personal and contact information in your request:

Name of owner
Letter of authorization in case the request is made by someone other than the owner
Copy of the holder’s ID
After receiving your request, you will receive our response within a maximum of twenty business days by the means of contact you provide.

For what purposes will we use your personal data?

The personal data that we collect from you, we will use for the following purposes that are necessary for the service requested:

For contact purposes
To allow on-site registration
To access the content of the site
For billing and collection
Additionally, we will use your personal information for the following secondary purposes that are not necessary for the service requested, but that allow us and facilitate to provide you with better attention:

For marketing advertising or commercial prospection purposes
In case you do not want your personal data to be processed for these additional purposes, you can indicate it in the medium through which you provide us with your personal data, selecting the corresponding option.

The refusal to use your personal data for these additional purposes may not be a reason for us to deny the services and products you request or contract with us.

What personal data will we use for these purposes?

To carry out the purposes described in this Privacy Notice, we will use the following personal information:

Contact information
Identification data

How can you access, rectify or cancel your personal data, or oppose its use?

You have the right to know what personal data we have about you, what we use them for and the conditions of use we give them (Access). Also, it is your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when it considers that it is not being used in accordance with the principles, duties and obligations set forth in the regulations (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

If you wish to exercise your ARCO rights, you may do so by contacting our Privacy Department in the means established in this notice.

How can you revoke your consent for the use of your personal data?

You can revoke the consent that, in your case, you have granted us for the treatment of your personal data. However, it is important that you keep in mind that in all cases we can not meet your request or conclude the use immediately, since it is possible that due to some legal obligation we need to continue treating your personal data. Also, you must consider what for certain purposes, the revocation of your consent will imply that we can not continue to provide the service you requested, or the conclusion of your relationship with us.

To know the procedure and requirements for the revocation of your consent, you can contact our Privacy Department through the means specified in this notice.

How can you limit the use or disclosure of your personal information?

If you wish to limit the use or disclosure of your personal information, you may request it from our Privacy Department through the means specified in this notice.

Additionally, we may make specific procedures and mechanisms available to you through which you may limit the use of your personal information. These specific procedures and mechanisms will be informed through the means we use to communicate with you or others that we consider appropriate.

Use of Cookies and tracking technologies

Cookies are pieces of information in the form of small files that are located on your hard drive and are generated by our website. These files make the interaction with our site faster and easier, remembering preferences, behavioral data or registration data on our site. The information they contain may be used when you visit our site and external sites.

Some of our pages or emails may contain small invisible images called “web beacons” or “pixel tags”. Web beacons track their behavior on a page or mail in a similar way to cookies.

We inform you that cookies and other tracking technologies are used for the following purposes:

To allow registration and login to our site
For the correct operation of the online store, save the items you have added to the shopping cart and allow the payment of the same
For the registration and analysis of behavior within our site for statistical and quality purposes
In addition, we may use the information for advertising and remarketing purposes. Remarketing is a method that shows our ads on sites outside of this one based on past visits to our site. Ads can be displayed in the form of banners or suggested publications.

You can request the disabling of the use of cookies for advertising, through the Network Advertising Initiative page (English):

To disable Google ads:

You can also check the privacy policies of the companies we use for advertising and remarketing purposes:

If you prefer to disable cookies completely, you can do it in most internet browsers. Keep in mind that this site may stop working properly when doing so. In the most recent versions of the browsers Mozilla Firefox, Internet Explorer and Google Chrome, the option to disable cookies can be found in the “Privacy” section of each browser’s configuration options.

How can you know the changes to this Privacy Notice?

This Privacy Notice may suffer modifications, changes or updates derived from new legal requirements; of our own needs for the products or services we offer; of our privacy practices; Changes in our business model, or other causes.

Changes to the Privacy Notice will be reported through our website at the following address: